{"id":3593,"date":"2026-05-04T22:05:02","date_gmt":"2026-05-04T22:05:02","guid":{"rendered":"https:\/\/mobinov.pt\/privacy-policy\/"},"modified":"2026-05-04T21:19:50","modified_gmt":"2026-05-04T21:19:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mobinov.pt\/en\/privacy-policy\/","title":{"rendered":"RAL \/ RLL"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3593\" class=\"elementor elementor-3593 elementor-3591\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b91ab9c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b91ab9c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfd24bc\" data-id=\"bfd24bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a832d8 elementor-widget elementor-widget-heading\" data-id=\"5a832d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RAL \/ RLL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9873ead elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9873ead\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51b0926\" data-id=\"51b0926\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b62532a elementor-widget elementor-widget-text-editor\" data-id=\"b62532a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Alternative Dispute Resolution (ADR)<\/strong><\/p><p>Consumers have the right to resort to Alternative Consumer Dispute Resolution (ADR) entities to resolve consumer conflicts without going to court, in a quick, simple, and generally free or low-cost manner.<\/p><p>RAL entities are independent organizations authorized to carry out mediation, conciliation, and arbitration of consumer disputes that are on the official list of RAL entities published by the Directorate-General for Consumer Affairs.<\/p><p>In the event of disputes arising from purchases of goods or services contracted online, consumers can resort to a competent RAL entity.<\/p><p>The updated list of RAL entities is available at: Directorate-General for Consumer website: <a href=\"https:\/\/www.consumidor.gov.pt\" target=\"_blank\" rel=\"noopener\">https:\/\/www.consumidor.gov.pt<\/a><\/p><p> <\/p><p><strong>Online Dispute Resolution (ODR)<\/strong><\/p><p>Consumers can resort to the European Online Dispute Resolution (ODR) Platform to resolve disputes arising from purchases of goods or services contracted online.<\/p><p>The RLL platform is available at: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RAL \/ RLL Alternative Dispute Resolution (ADR) Consumers have the right to resort to Alternative Consumer Dispute Resolution (ADR) entities to resolve consumer conflicts without going to court, in a [&hellip;]<\/p>\n","protected":false},"author":110,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3593","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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